Alex Won
- Total activity 175
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 99
Activity overview
Latest activity by Alex Won-
Alex Won created an article,
Why can't I access Cloud Video after updating the app?
In the latest version of the app, the "Local Files" and "Cloud" tabs have been merged into a single "Files" tab. To access your Cloud videos, open the "Files" tab and use the toggle at the top to s...
-
Alex Won created an article,
Can I recover a deleted video or local file? What if I accidentally deleted a video while downloading it?
Unfortunately, deleted local videos or files cannot be recovered unless they were previously backed up to the cloud. To prevent permanent loss, we strongly recommend backing up important videos to ...
-
Alex Won created an article,
Can I remove the watermarks from a video?
The timestamp watermark can be disabled in the recording settings. However, the logo watermark is currently non-removable.
-
Alex Won commented,
Here are some changes on the interface based on the latest app release, please help to update and correct them. (eg: ‘Manage’ is no longer visible. ) Thanks you!
-
Alex Won created an article,
How can I get the correct log files to report an issue?
Please follow the steps below to ensure the correct log file is submitted: 🔹 If your issue is related to a specific video (e.g., tracking problems): Open the XbotGo app and go to the ‘Files’ tab. ...
-
Alex Won created an article,
Recommended Shooting Positions and Heights for Each Mode
Please note: The recommended height is based on ground-level shooting. If shooting from spectator stands, adjust the shooting height according to the actual scenario. Mode Field Size/...
-
Alex Won created an article,
When will the Spanish version of the app be available?
We’re happy to share that the Spanish version of the XbotGo app is currently in development, and is planned for release between late August and early September.🔹 Please note that development timeli...
-
Alex Won created an article,
User Manual - Chameleon (Version2.0 Mar 2025)
01 Quick Guide Download and install the XbotGo app. Search for “XbotGo” in the app store or scan the QR code to download and install. XbotGo Chameleon requires iOS 15.0 or later. XbotGo Cham...
-
Alex Won created an article,
Guidelines for AI Video Analysis Feature
1. Supported Modes The AI analyzer currently works only with videos shot in: Basketball Mode FollowMe - Jersey Number Mode 2. Analysis Modes Precision Mode (Default)✓ Longer processing time✓ Hi...
-
Alex Won created an article,
What does the flame (🔥) symbol mean on the livestream page?
The flame icon represents the Livestream Engagement Score.It shows how popular your livestream is in real time, based on: 🔹 Number of people watching at the same time (concurrent viewers) 🔹 How...